.support-shell,.support-overlay,.support-select-menu{--support-bg:#fff;--support-soft:#f5f7fa;--support-ink:#253446;--support-muted:#68798c;--support-line:#e4e9f0;--support-control:#edf1f6;--support-accent:#4d68cf;--support-mine:#edf1ff;color:var(--support-ink);font-family:inherit;font-size:14px;line-height:20px}.support-shell--pos,.support-overlay--pos,.support-select-menu--pos{--support-bg:var(--pos-theme-surface,#283743);--support-soft:var(--pos-theme-canvas,#22303e);--support-ink:var(--pos-theme-ink,#e8ebf0);--support-muted:var(--pos-theme-muted,#aab3c0);--support-line:var(--pos-theme-line,#394957);--support-control:var(--pos-theme-control,#344655);--support-mine:var(--pos-theme-selected,#344c64)}.support-overlay .settings-modal,.support-overlay .settings-modal__header{background:var(--support-bg);color:var(--support-ink);border-color:var(--support-line)}.support-overlay .settings-modal__heading h2{color:var(--support-ink)}.support-overlay .settings-modal__header .settings-icon-button{color:var(--support-muted)}.support-shell{display:flex;flex-direction:column;min-width:0;min-height:0;height:100%;background:var(--support-bg)}.support-select,.support-select-menu{--pos-ui-border:var(--support-line);--pos-ui-border-strong:var(--support-muted);--pos-ui-border-hover:var(--support-accent);--pos-ui-radius-md:8px;--pos-ui-control:var(--support-soft);--pos-ui-control-hover:var(--support-control);--pos-ui-surface-raised:var(--support-bg);--pos-ui-text:var(--support-ink);--pos-ui-text-strong:var(--support-ink);--pos-ui-text-subtle:var(--support-muted);--pos-ui-selected:var(--support-mine);--pos-ui-focus-ring:0 0 0 2px color-mix(in srgb,var(--support-accent) 22%,transparent)}.pos-ui-select.support-select{min-width:0;width:100%}.support-select .pos-ui-select__trigger{height:42px;font-size:14px}.pos-ui-select__menu.support-select-menu{z-index:10600;font-family:inherit;box-shadow:0 12px 28px #0f172a24}.pos-ui-select__menu.support-select-menu--pos{box-shadow:var(--pos-theme-floating-shadow,0 14px 32px rgb(2 8 23 / 32%))}.support-select-menu .pos-ui-select__option{font-size:14px;line-height:20px;min-height:36px}.support-select-menu .pos-ui-select__option.selected{color:var(--support-ink)}.support-select-menu .pos-ui-select__option:focus-visible{outline:2px solid var(--support-accent);outline-offset:-2px}.support-management .support-select .pos-ui-select__trigger{height:38px;font-size:12px}.support-shell input:not([type=checkbox]),.support-shell textarea{width:100%;min-width:0;border:1px solid var(--support-line);border-radius:8px;background:var(--support-soft);color:var(--support-ink);font:inherit;padding:10px 12px;outline-offset:2px}.support-shell textarea{resize:vertical;min-height:72px;max-height:180px}.support-shell button,.support-launcher{font:inherit;cursor:pointer}.support-shell button:disabled{opacity:.5;cursor:default}.support-shell button:focus-visible,.support-launcher:focus-visible{outline:2px solid #739eea;outline-offset:2px}.support-button,.support-icon{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:38px;border:0;border-radius:8px;background:var(--support-control);color:var(--support-ink);padding:8px 12px;text-decoration:none}.support-button--primary{background:var(--support-accent);color:#fff}.support-button--quiet{background:transparent;color:var(--support-muted)}.support-icon{width:38px;flex-shrink:0;padding:8px;background:transparent;color:var(--support-muted)}.support-button:hover:not(:disabled),.support-icon:hover:not(:disabled){filter:brightness(.94)}.support-caption{display:block;font-size:12px;line-height:18px;color:var(--support-muted)}.support-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:10px;background:#4d68cf;color:#fff;font-size:11px;line-height:16px;padding:0 5px}.support-launcher{display:flex;width:100%;align-items:center;gap:10px;min-height:42px;border:0;border-radius:8px;padding:10px 12px;background:transparent;color:inherit;text-align:left}.support-launcher:hover{background:#7891af24}.support-launcher .support-badge{margin-left:auto}.support-launcher.is-compact{justify-content:center;padding:10px 4px;position:relative}.support-launcher.is-compact .support-badge{position:absolute;right:0;top:0}.support-connection{display:flex;flex-direction:column;gap:2px;padding:8px 18px;background:var(--support-soft);color:var(--support-muted);font-size:11px;line-height:16px;flex-shrink:0}.support-list-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 18px 4px}.support-list-heading h3{font-size:16px;font-weight:650}.support-list-caption{padding:0 18px 12px;color:var(--support-muted);font-size:12px}.support-guide-link{display:flex;align-items:center;gap:12px;margin:12px 16px 0;padding:12px;border:1px solid var(--support-line);border-radius:8px;color:var(--support-ink);text-decoration:none;flex-shrink:0}.support-guide-link:hover{background:var(--support-soft)}.support-guide-link>span:nth-child(2){flex:1;min-width:0}.support-guide-link strong,.support-guide-link small{display:block}.support-guide-link strong{font-size:14px}.support-guide-link small{font-size:12px;color:var(--support-muted)}.support-ticket-list{min-height:0;overflow-y:auto;flex:1;padding:8px}.support-list-tools{display:grid;gap:8px;padding:4px 4px 12px}.support-list-tools input{min-height:38px}.support-ticket{display:flex;flex-direction:column;gap:7px;width:100%;border:0;border-radius:9px;background:transparent;color:var(--support-ink);text-align:left;padding:12px;margin-bottom:4px}.support-ticket:hover,.support-ticket.is-selected{background:var(--support-soft)}.support-ticket.is-selected{box-shadow:inset 3px 0 var(--support-accent)}.support-ticket strong{font-size:14px;line-height:20px;font-weight:650;overflow-wrap:anywhere}.support-ticket__top{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--support-muted)}.support-ticket__top .support-badge{margin-left:auto}.support-status.is-new{color:#5c85d9}.support-status.is-in_progress{color:#c09245}.support-status.is-waiting{color:var(--support-muted)}.support-status.is-resolved{color:#3a9b73}.support-empty{padding:24px 16px;color:var(--support-muted);text-align:center}.support-conversation{display:flex;flex:1;flex-direction:column;min-width:0;min-height:0;overflow:hidden}.support-chat-heading{display:flex;gap:8px;align-items:center;flex-shrink:0;padding:12px;border-bottom:1px solid var(--support-line)}.support-chat-heading>div{flex:1;min-width:0}.support-chat-heading strong{display:block;font-size:15px;line-height:21px;overflow-wrap:anywhere}.support-messages{min-height:0;flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;overscroll-behavior:contain}.support-welcome{margin:auto;text-align:center;max-width:340px;color:var(--support-muted)}.support-welcome svg{margin:0 auto 12px}.support-welcome h3{font-size:20px;color:var(--support-ink);margin-bottom:8px}.support-welcome p{margin:8px 0}.support-message{max-width:92%;align-self:flex-start;background:var(--support-soft);padding:10px 12px;border-radius:10px;min-width:100px}.support-message.is-mine{align-self:flex-end;background:var(--support-mine)}.support-message.is-internal{border-left:3px solid #c4a157}.support-message__author{font-size:12px;font-weight:600;margin-bottom:5px;color:var(--support-muted)}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.support-message__meta{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;color:var(--support-muted);font-size:10px;line-height:16px;margin-top:6px}.support-images{display:flex;flex-wrap:wrap;gap:6px}.support-image{background:transparent;border:0;border-radius:6px;overflow:hidden;padding:0}.support-image img{max-width:160px;max-height:120px;-o-object-fit:contain;object-fit:contain}.support-composer{border-top:1px solid var(--support-line);padding:12px 16px;flex-shrink:0;background:var(--support-bg)}.support-composer__actions{display:flex;gap:8px;align-items:center;margin-top:8px}.support-composer__actions>.support-button{margin-left:auto}.support-field{display:flex;flex-direction:column;gap:5px;font-size:12px;margin-bottom:10px}.support-error{padding:8px 12px;color:#ce5a51;background:#e66e5f14;border-radius:6px;margin:8px;font-size:12px}.support-success{color:#348965}.support-attachment-preview{display:flex;gap:8px;margin-top:8px}.support-attachment-preview>div{position:relative}.support-attachment-preview img{height:60px;width:75px;-o-object-fit:cover;object-fit:cover;border-radius:6px}.support-attachment-preview button{position:absolute;top:-6px;right:-8px;width:26px;min-height:26px;background:var(--support-control);padding:4px}.support-management{display:flex;align-items:flex-end;flex-wrap:wrap;gap:8px;padding:10px 14px;border-bottom:1px solid var(--support-line)}.support-management label{flex:1;min-width:130px;font-size:11px;color:var(--support-muted)}.support-management .support-select{margin-top:4px}.support-internal-toggle{display:flex;align-items:center;gap:7px;font-size:12px;margin-bottom:8px;color:var(--support-muted)}.support-sr-only{position:absolute;width:1px;height:1px;overflow:hidden;-webkit-clip-path:inset(50%);clip-path:inset(50%)}.support-inbox{height:calc(100dvh - 48px);border:1px solid var(--support-line);border-radius:12px;overflow:hidden}.support-inbox-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--support-line)}.support-inbox-heading h1{display:flex;gap:10px;align-items:center;font-size:23px;font-weight:700}.support-inbox-heading p{font-size:12px;color:var(--support-muted);margin-top:4px}.support-inbox-actions{display:flex;gap:6px}.support-inbox-grid{display:grid;grid-template-columns:280px minmax(0,1fr) 220px;min-height:0;flex:1}.support-inbox-grid>.support-ticket-list{border-right:1px solid var(--support-line)}.support-context{padding:20px 16px;background:var(--support-soft);overflow:auto;border-left:1px solid var(--support-line)}.support-context h3{font-size:14px;font-weight:650;margin-bottom:18px}.support-context dt{font-size:11px;color:var(--support-muted);margin-top:14px}.support-context dd{font-size:13px;overflow-wrap:anywhere}.support-inbox-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;grid-column:2/-1;color:var(--support-muted);padding:24px;text-align:center}.support-inbox-empty h2{font-size:20px;color:var(--support-ink)}.support-notice{padding:8px 18px;background:#edf1ff;color:#4d68cf;font-size:12px}.support-telegram{gap:14px;height:auto}.support-link{display:block;color:#4d68cf;text-decoration:underline;margin:10px 0}@media(max-width:1280px){.support-inbox-grid{grid-template-columns:250px minmax(0,1fr)}.support-context{display:none}}@media(max-width:760px){.support-inbox{height:calc(100dvh - 140px);min-height:440px;border-radius:0}.support-inbox-heading{padding:12px}.support-inbox-heading h1{font-size:20px}.support-inbox-grid{display:flex}.support-inbox-grid>.support-ticket-list{flex:1;border-right:0}.support-inbox.has-conversation .support-inbox-grid>.support-ticket-list{display:none}.support-inbox-empty{display:none}.support-chat-heading{padding:8px}.support-composer,.support-messages{padding:10px}.support-chat-heading>.support-button{font-size:11px;padding:6px}}